
Current Openings
Make your mark in the Embedded Computer industry. Join the VersaLogic team! VersaLogic offers excellent benefits, and the opportunity to work in a highly rewarding environment. VersaLogic has been an industry leader for over 40 years. Below is a list of the current openings with our company.
Human Resources Business Partner
The Human Resources Business Partner (HRBP) collaborates with management to align HR strategies with business goals while supporting employee relations, recruitment, benefits administration, performance management, and compensation processes. The HRBP drives training and development initiatives and ensures HR policies and practices remain current and compliant with all applicable requirements.
Job Duties include:
- Partner with management to develop and implement HR strategies that align with and support overall business objectives including workforce planning, talent development, and organizational design
- Coordinate new hire onboarding, schedule and facilitate orientations, prepare and process new hire paperwork, and partner with managers and cross-functional teams for new hire training
- Serve as the primary point of contact for all employee relation matters, provide coaching, conflict resolution and guidance to employees and management
- Manage benefit administration, open enrollment, new hire benefit enrollment, qualifying life events, and inquiries and benefit issues
- Monitor and manage order lifecycle status, proactively identifying delivery or compliance risks
- Administer the annual performance review process, including timelines, communications, and compensation adjustments, providing guidance and support to management throughout the review process
- Maintain the Employee Handbook and company policies, updating as necessary to ensure accurate, accessible information for employees and to maintain compliance with company standards and all applicable federal, state, and local laws and regulations
- Develop and implement training that equips staff with skills necessary for development and long-term success
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, other related field, or an equivalent combination of education and HR experience; Professional in Human Resources (PHR) is a plus
- Minimum of 5+ years’ experience in the field of Human Resources
- Knowledge of laws affecting Human Resources administration including state and federal employment laws (i.e., EEO, FMLA, OFLA, Wage & Hour)
- Ability to understand, interpret and apply policies and procedures and provide guidance on HR issues
– Hybrid (Portland Metro Area)
Interested applicants should send their resume to hr@versalogic.com.
Customer Technical Support Specialist
The Customer Technical Support Specialist is responsible for replicating, troubleshooting, and resolving complex hardware, firmware, and application-level issues ensuring reliable product performance and a high level of customer satisfaction. The ideal candidate combines strong hands-on hardware debugging expertise, advanced troubleshooting skills, and a passion for solving technical challenges.
Job Duties include:
- Take ownership of customer support cases from initial report through to resolution, maintaining meticulous documentation of troubleshooting steps, investigation findings, and client communications in the CRM system
- Perform hands-on component-level testing, diagnostic analysis, and debugging using test equipment, including oscilloscopes, multimeters, and programmable power supplies
- Diagnose and resolve complex issues related to embedded firmware, OS environments (Windows/Linux), and hardware-interoperability
- Investigate and analyze compatibility issues between VersaLogic hardware and various third-party peripherals, hardware, and software solutions
- Utilize schematics to diagnose and repair customer returned product
- Proactively meet and exceed Customer Support Service Level Agreements (SLAs) including response and resolution expectations
- Work cross-functionally with engineering and manufacturing teams to identify trends, report bugs, and improve product reliability
Qualifications:
- Education: High School Diploma/GED required. Associate’s or Bachelor’s degree in Electronics or Computer Science preferred
- Experience: 6+ years of hands-on experience in technical support, focusing on hardware and software troubleshooting
Technical Skills:
- Deep knowledge of x86 architecture, ISA bus, PCI bus, and USB architectures
- Strong competence in troubleshooting Linux and Windows operating systems
- Proficiency in programming/scripting (C, Python, Linux shell scripting)
- Ability to use laboratory test equipment (Oscilloscopes, Multimeters, Power Supplies)
Manufacturing Knowledge:
- Familiarity with manufacturing-based processes and RMA procedures
- Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users
- Ability to create, update, and maintain technical procedures and documentation
Interested applicants should send their resume to hr@versalogic.com.
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